Welcome to your go-to place for online learning resources and support.
Have a question about Brightspace? Need some tips on writing a discussion post? Having trouble logging in?
Whether you have any questions or just need some assistance adapting to the online learning environment, this is the right place to be.
For an appointment or help with some aspect of Brightspace, get in touch with our Brightspace expert by emailing the Online Learning Coach.
1. NO YELLING, PLEASE.
There’s a time and a place for everything - BUT IN MOST SITUATIONS TYPING IN ALL CAPS IS INAPPROPRIATE IN AN ONLINE CLASS. Most readers tend to perceive it as shouting and will have a hard time taking what you say seriously, no matter how intelligent your response may be. If you're typing in all caps because of vision issues, there are ways to adjust how text displays so you can still see without coming across as “yelling.”
2. Sarcasm can (and usually will) backfire.
Sarcasm has been the source of plenty of misguided arguments online, as it can be incredibly difficult to understand without seeing or hearing the person offering the comment. What may seem like an obvious joke to you could come across as off-putting or rude to someone online, as they can’t hear your tone or read your body language. So, as a general rule, it’s best to avoid sarcasm in an online classroom.
3. Use proper formatting.
While it may be tempting to write messages in neon green and include 30 emoticons, your best bet is to stick to the basic black text color, and avoid unnecessary affectations. If you need to emphasize something, use bold or italicized words.
4. Read first.
Take some time to read through each of the previous discussion post responses before writing your own response. If the original post was asking a specific question, there’s a good chance someone has already answered it. Submitting an answer that is eerily similar to a classmate’s indicates to the instructor that you haven’t paid attention to the conversation thus far.
5. Be kind.
It can be easy to forget that there’s another person on the other side of the screen, with their own opinion and feelings regarding the topic at hand. Make a point to be respectful in your comments even if you disagree or dislike someone’s position. Be polite and courteous.
6. Use appropriate language.
You should “speak” online just like you would in an on-campus class. Avoid coarse, rough, or rude language.
This is an academic environment so good grammar and formatting count. Check your spelling and write in complete sentences. Abbreviations that are used for text messages and instant messaging are not acceptable on academic discussion boards. Avoid run-on sentences, or large blocks of text with no paragraph break,
8. Respect other people's privacy.
You may be exposed to some personal information about your classmates that needs to be handled with care. Do not take screenshots or reshare information without the original poster’s consent.
In an online class, discussion posts are the main way students and professors interact with the course’s ideas, lessons, and each other. The best discussion posts demonstrate an understanding of the course material and present a cohesive argument with evidence to back it up.
The following six tips can help you generate an effective post.
Complete any assigned readings or videos before writing your post. As you’re going through course material, make connections between the text and your own life. Immerse yourself in the readings so when you’re ready to begin writing, you’ll be fully prepared to present an authentic, meaningful response. Be sure to review your instructor's feedback on previous assignments to make sure you follow all expectations.
To make sure you understand the assignment instructions, consider these questions before you start writing:
The point of a discussion post is discussion. Engage your fellow students by developing a strong argument or presenting your own unique perspective (depending on post requirements set by your instructor). Be specific, clear, and concise. Support your statements by referring to course materials or other sources if required.
Include personal or professional experience (when it’s applicable), and support your ideas with textual evidence. Offer real-world application of these ideas to bring added value to the conversation and resonate with other students. Remember to always relate direct references to concepts you’re learning about and establish those connections with evidence from academic sources.
Do something extra that requires others to think and respond to the ideas you’re sharing. Use topic sentences to bring all points together and dig deep to find connections beyond the surface. Be sure that you have proposed a unique perspective that can be challenged by your classmates.
In doing so, you’ll have a better chance to ensure the post is cohesive, coherent, and complete. Make sure to check all spelling and grammar. Just because it’s a discussion post doesn’t mean it should be messy.
Post your response, engage with your classmates, and continue to ask follow-up questions. Be an integral part of the conversation and add value to what is being discussed. Some of the best online discussions continue in the minds of others long after you post to the discussion forum. So the next time you post, ask yourself: What can I write that will add value to the conversation?
Writing is a process and one that requires consistent work and attention. Keep at it, and do not hesitate to reach out to an SSC writing tutor for support!
Adapted from https://online.jwu.edu/blog/how-write-strong-discussion-post-infographic; May 27th, 2021 by K. N. (2021, November 19). How to write a strong discussion post [infographic]. JWU College of Professional Studies.
1) Messages should relate to the subject matter and provide information, opinions or
questions about that topic.
2) Your main point should be clear and focused and add relevant information to the topic that is being discussed.
3) The more interaction the better! A good message is one that prompts others to reply or object. A focused and pointed message that produces replies from others and moves the discussion forward is having an impact on the learning environment.
4) The discussion board is a place where ideas are interpreted and language is explored. A good message should explore, explain, or expand on a concept or connection. The message should not simply state “I agree; good post,” but rather expand upon an idea by asking a question, sharing web links related to the topic, or adding an example to clarify the topic.
5) Post early during the activity so that there is enough time to generate discussion. Adding your message at 11:58 when the activity period is over at 11:59 will not allow a meaningful discussion to develop.
6) Proofread! This is an academic environment and good grammar counts. Check your spelling and write in complete sentences. Abbreviations that are used for text messages and instant messaging are not acceptable on academic discussion boards.
Brightspace is our Learning Management System where you will go for online classes. You can get to Brightspace by going to https://mccs.brightspace.com/d2l/login and clicking on the button for YCCC, or using the quick link you'll find at the bottom of every page on the SSC website.
You can log into Brightspace using your YCCC email address and YCCC issued password or the one you changed it to if you made a new password.
Are you logging in for the first time? Try following these instructions.
Have you forgotten your password, or it's not working right? Try the following:
1. Go to the Brightspace login homepage.
2. Click Can’t access your account?
3. When prompted, select Work or school account.
4.Follow the instructions on the following screens.
If the above steps don't solve your problem submit a support ticket with YCCC's IT department. Please submit a support request via email: firstname.lastname@example.org. When submitting the support request, please provide as much detail as possible, including a clear, concise subject line.
Please include the following:
■ Your full name.
■ Your student ID number (if possible).
■ If you are having a problem with a YCCC computer, please include the computer's tag number, if possible. This is on a white YCCC sticker on the side or top of the computer's case. It will be a 4-digit number. Please also include the room where the computer is located.
■ A description of the issue and/or any relevant screenshots
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